NGK TECHNICAL ASSISTANCE STRENGTHENS BRAND IMAGE

NGK has taken complete leadership in Brazil for the spark plug, ignition cable, and terminal suppressor markets for both cars and motorcycles, thanks to the unending search for new technology. Also, NGK uses materials and processes that fill within the rigorous quality standards for production of all its products.

Considering the constant technical changes on the market, NGK is increasingly concerned with providing good information to its customers. To continue expanding, the company believes in keeping a close relationship with the public, including distributors, resellers, and vehicle repairmen, as well as final consumers.

From the start of its activities in Brazil, NGK do Brazil Ltda. has worked to expand its distribution network by maintaining close ties between the Technical Assistance and Sales departments.

Currently, these departments have expanded well beyond the industrial facilities in Mogi das Cruzes, SP. NGK has offices in Rio de Janeiro, RJ; Curitiba, PR; Recife, PE. It has resident sales staff in Presidente Prudente, SP; Belo Horizonte and Uberlandia, MG; Porto Alegre, RS; Salvador, BA; Fortaleza, CE; Goiania, GO; as well as representatives in Campo Grande, MS, and Manaus, AM.

The reinforcement of the technical assistance sector has placed highly trained professionals in the position to offer courses to repairmen and parts resellers using didactic material and product tables. Technical visits are also scheduled to review knowledge and transfer new technology, such as oxygen sensors.

The final consumer also has access to information on all of our products with the NGK/NTK name by calling our toll-free number (55-11-0800-197-112). Your concerns can be cleared up in an objective and attentive manner, thanks to our philosophy that a satisfied customer is a customer for life.